Let’s Talk
IN THIS SECTION
Reporting Incidents
We’re Listening
Survey
Company
Contact person
Address
Town/city
E-mail
Telephone number
Machine No
PERSONAL DETAILS:
MACHINE TYPE
Hot
Cans
Solids
LOCATION OF THE MACHINE IN THE COMPANY
INCIDENT
TYPE OF INCIDENT
Does not accept any coins
Does not accept some coins
Accepts coins, does not dispense product and does not return coins
Accepts coins, does not dispense product and does return coins
Does not give change/Incorrect change
Machine switched off
Other incidents
Does not dispense product
Product missing
Product blocked
Product expired
Product in bad condition
Product: Bad taste
Product warm (cans and solids)
Product cold (coffees)
Other incidents with products
Can not insert card
Amount does not appear/Incorrect amount
Does not dispense product and deducts amount
Scanner out of service / switched off
External element broken
Does not have light. Fluorescent switched off
Other incidents
Machine
Product
Card scanner
DESCRIPTION OF INCIDENT
