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SERVENTA QUALITY :
 | To place the quality of service over other conditions. |
| To get into the habit of doing things well from the start. |
| For each person to be responsible for the quality of their work. |
Quality can only be guaranteed by taking care of every detail and controlling the processes
from start to finish.
At Grupo Serventa, complying with legal regulations is a key commitment. Because it is the best way to prevent any risks for our clients and to offer them a top quality service.
NO HEALTH RISKS • Registered on the General Food Health Register. • APPCC system "Risk Analysis and Critical Points of Control".
NO HYGIENE RISKS • Food handling training.
• Temperature control to avoid breaking the cold chain.
• Product traceability.
NO SAFETY RISKS • Civil Responsibility insurance.
• Personnel training in health and safety in the workplace.
NO QUALITY RISKS • Quality Certificate in accordance with Regulation UNE- EN ISO 9001:2000 for all the organisational processes.
• Service Quality controls.
• Supplier approval controls.
• Client satisfaction level control tools.
At Grupo Serventa, complying with legal regulations is a key commitment. Because it is the best way to prevent any risks for our clients and to offer them a top quality service.
NO HEALTH RISKS • Registered on the General Food Health Register. • APPCC system "Risk Analysis and Critical Points of Control".
NO HYGIENE RISKS • Food handling training.
• Temperature control to avoid breaking the cold chain.
• Product traceability.
NO SAFETY RISKS • Civil Responsibility insurance.
• Personnel training in health and safety in the workplace.
NO QUALITY RISKS • Quality Certificate in accordance with Regulation UNE- EN ISO 9001:2000 for all the organisational processes.
• Service Quality controls.
• Supplier approval controls.
• Client satisfaction level control tools.
If you would like our team to carry out a no commitment complete assessment of your vending machines,
or more information concerning the legislation in force, don’t hesitate to contact us on our customer services line:
902 200 113
CERTIFICATIONS:
• Control Management System certified by AENOR.
• ANEDA Quality Badge (Spanish National Association of Automatic distributors)
• ECOEMBES Certificate
• Health and Safety in the Workplace Certificate.